Jira Service Management: Cloud (Jira Service Desk)
Product information "Jira Service Management: Cloud (Jira Service Desk)"
This Integration allows customers to create requests, create new customers, add customers to a service desk project, and remove customers from a service project in the Jira Service Desk straight from the Universal Controller.
A typical Use Case is creating a request in the Jira Service Desk in the event of a Task failure within the Universal Controller and managing users in the Jira Service Desk.
Key Features:
This Universal Extension provides the following key features:
- Actions:
- Create a Jira Service Desk Request.
- Create Customer.
- Add a Customer to Jira Service Desk Project.
- Remove a Customer from a Jira Service Desk Project.
- Authentication:
- Authentication using Jira Service Desk Credentials.
| Extension Name: | ue-cs-jira-service-management-cloud |
|---|---|
| Universal Template Name: | CS Jira Service Management - Cloud |
| Version: | 1.0.0 |
| Type: | Free |
| Compatibility : | UC/UA 7.2 and above |