Self-Service Automation
Empower citizen automators with self-service automation that integrates with your existing IT landscape, ensuring that all departments can leverage automation effectively.
Traditional automation methods centralize control within IT Ops teams, but often lead to bottlenecks and delays when resources are stretched thin.
Stonebranch Universal Automation Center (UAC) offers a comprehensive self-service automation solution. UAC empowers non-IT users to independently create, manage, and monitor their own automation workflows, all while maintaining central governance and control by IT Ops. The platform offers:
- Browser-based interface: automation tools available from any device with an internet connection.
- Role-based access control: users have appropriate permissions for their roles.
- Extensive integration capabilities: connect with any application or platform, whether on-prem or in the cloud.
UAC Works with Your End-Users
Stonebranch offers a variety of user experiences to maximize engagement and effectiveness for your citizen automators:
Visual Workflow Builder: design drag-and-drop workflows in a low-code/no-code environment.
Best for: IT Ops, data teams, and some business users
Jobs-as-code methodologies: create workflows using familiar dev tools like Visual Studio Code and GitHub.
Best for: developers who prefer to build automations via code
Messenger and communication tools: send user approvals and alerts to tools like MS Teams and Slack.
Best for: line-of-business users and those who need instant alerts
IT service management (ITSM) tools: automate service requests and responses in tools like ServiceNow and Jira.
Best for: business users and help-desk teams
Front-end self-service portal: create workflows without interacting with editors or code.
Best for: business users in sales, marketing, finance, and HR
Solution highlights:
- Reduce the load on IT by enabling departments to manage their own automation tasks
- Easily scale automation efforts across the organization without additional IT burden
- Accelerate project timelines by removing dependencies on IT for routine automation tasks
- Maintain oversight with role-based access controls and centralized monitoring
Empower the Enterprise with Orchestration
With a focus on security, scalability, and ease of use, UAC helps organizations unlock the full potential of their automation efforts.
- IT Ops: centralize IT processes for workload automation (WLA), cloud automation, and infrastructure automation.
- DataOps: Enable data teams to automate data pipeline processes, reducing the time to insight.
- DevOps: Allow development teams to automate testing and deployment workflows, speeding up the development lifecycle.
- Business Processes: automate routine business process automation (BPA) and robotic process automation (RPA) tasks — such as report generation and notifications — without waiting for IT intervention.
