Self-Service Automation
Empower citizen automators with self-service automation.
Traditional automation methods centralize control within IT Ops teams, but often lead to bottlenecks and delays when resources are stretched thin.
Stonebranch Universal Automation Center (UAC) offers a comprehensive self-service automation solution. UAC empowers non-IT users to independently create, manage, and monitor their own automation workflows, all while maintaining central governance and control by IT Ops. The platform offers:
- Browser-based interface: automation tools available from any device with an internet connection.
- Role-based access control: users have appropriate permissions for their roles.
- Extensive integration capabilities: connect with any application or platform, whether on-prem or in the cloud.
UAC Works with Your End-Users
Stonebranch offers a variety of user experiences to maximize engagement and effectiveness for your citizen automators:
Self-service portal: allow non-technical users to check, trigger, and review automation using a simplified interface that can be accessed from anywhere on any device.
Best for: business users in sales, marketing, finance, and HR
Visual Workflow Builder: design drag-and-drop workflows in a low-code/no-code environment.
Best for: IT Ops, data teams, and some business users
Jobs-as-code methodologies: create workflows using familiar dev tools like Visual Studio Code and GitHub.
Best for: developers who prefer to build automations via code
Messenger and communication tools: send user approvals and alerts to tools like MS Teams and Slack.
Best for: line-of-business users and those who need instant alerts
IT service management (ITSM) tools: automate service requests and responses in tools like ServiceNow and Jira.
Best for: business users and help-desk teams
Solution highlights:
- Reduce the load on IT by enabling departments to manage their own automation tasks
- Easily scale automation efforts across the organization without additional IT burden
- Accelerate project timelines by removing dependencies on IT for routine automation tasks
- Maintain oversight with role-based access controls and centralized monitoring
Empower the Enterprise with Orchestration
With a focus on security, scalability, and ease of use, UAC helps organizations unlock the full potential of their automation efforts.
- IT Ops: centralize IT processes for workload automation (WLA), cloud automation, and infrastructure automation.
- DataOps: Enable data teams to automate data pipeline processes, reducing the time to insight.
- DevOps: Allow development teams to automate testing and deployment workflows, speeding up the development lifecycle.
- Business Processes: automate routine business process automation (BPA) and robotic process automation (RPA) tasks — such as report generation and notifications — without waiting for IT intervention.
